Policies
Return and Refund Policies
1. Returns:
We want you to be completely satisfied with your purchase from The JASM Store. If for any reason you are not satisfied with your purchase from The JASM Store, you may return the item within 7 days of receiving it. To initiate a return, please contact our customer support team at support@thejasmstore.com for further instructions.
2. Eligibility for Returns:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Some items, such as personalized or health-related products, may not be eligible for return due to hygiene or customization reasons.
3. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
4. Exchanges:
If you receive a defective or damaged item, please contact us immediately. We will arrange for the exchange of the damaged item with a new one. Exchanges are subject to product availability.
5. Return Shipping:
Customers are responsible for the cost of return shipping, except in cases where the return is due to a defect or an error on our part. In such cases, we will provide a prepaid shipping label.
6. Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted. If you still have not received your refund after 7 days, please contact us.
7. Contact Information:
If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at support@thejasmstore.com
Thank you for shopping at The JASM Store. We appreciate your trust in us, and we are committed to providing a hassle-free return and refund process for our valued customers.
Terms of Services
1. Acceptance of Terms:
By using The JASM Store, you agree to adhere to the terms and conditions outlined herein. If you do not agree with any part of these terms, please refrain from using our services.
2. User Responsibilities:
You are responsible for maintaining the confidentiality of your account information and ensuring that all activities conducted through your account comply with these terms.
3. Product Information:
While we strive for accuracy, The JASM Store does not guarantee the completeness or reliability of product descriptions. Please contact our customer support for any clarifications.
4. Ordering and Payments:
We reserve the right to refuse or cancel orders for reasons including product availability or pricing errors. Payment information is securely processed, and we do not store such information.
5. Shipping and Delivery:
Shipping times are estimates, and actual delivery may vary. Risk of loss passes to you upon our delivery to the carrier.
6. Intellectual Property:
All content on The JASM Store is the property of JASM LLC and is protected by intellectual property laws.
7. Modifications:
We reserve the right to modify these terms at any time. Your continued use of the site constitutes acceptance of any changes.
8. Governing Law:
These terms are governed by the laws of Texas, USA Jurisdiction, and any disputes shall be subject to the exclusive jurisdiction of the courts in Texas, USA Jurisdiction.
Thank you for choosing The JASM Store. If you have questions or concerns, please contact us at support@thejasmstore.com.
Privacy Policies
1. Information Collection:
We collect personal information, including names, addresses, email addresses, and payment details, when voluntarily provided by users during account creation, order placement, or other interactions with The JASM Store. For health-related transactions, additional measures are in place to ensure compliance with HIPAA regulations.
2. Use of Information:
The information collected is used for order processing, customer support, and to enhance the user experience. Health-related information is treated with the utmost confidentiality and is only used for the specific purposes for which it is collected.
3. Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Health-related information is disclosed only as required by law or with explicit consent from the user.
4. Cookies:
The JASM Store uses cookies to enhance your browsing experience. Users have the option to consent to the use of cookies. Health-related information is not stored in cookies.
5. Security:
We implement robust security measures to protect your information, including encryption and access controls. Health-related information is stored and transmitted securely to comply with HIPAA requirements.
6. Third-Party Links:
The JASM Store may contain links to third-party websites. We have no responsibility or liability for the content and activities of these linked sites. Users are encouraged to review the privacy policies of third-party sites.
7. Children’s Privacy:
The JASM Store is not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. For health-related information of minors, parental consent is obtained in accordance with applicable laws.
8. Policy Changes:
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Users will be informed of any material changes to the policy. Continued use of the site after changes constitutes acceptance.
9. Contact Information:
If you have any questions or concerns about our Privacy Policy, or wish to exercise your GDPR or HIPAA rights, please contact our Data Protection Officer at businessmanager@jasmllc.com
Thank you for entrusting The JASM Store with your information. We are committed to GDPR and HIPAA compliance to ensure the privacy and security of your data. If you have any questions or concerns regarding our privacy policies, please contact us at: support@thejasmstore.com